LM
Lerato M

1 reviews | Active since Dec 2021

08 Dec 2021, 12:41

Vodacom Account *******ion

Hi my name is Lerato and I have contracts with vodacom for any one wishing to take a contract with vodacom please do not, vodacom accounts are pathetic and **********. They keep saying that I owe I have made payment on my accounts but I keep receiving calls from vodacom to say I owe and this time they give me a new amount meanwhile my accounts are up to date. To avoid causing yourself health problems please stay away from vodacom. I regret taking these contracts. The statements are not even aligned and no one can explain, I have been to the stores, I have called accounts and still no alignment in statements and no one can explain. Not even the supervisor.

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Replies (1)
Vodacom
Vodacom's reply08 Dec 2021, 14:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team