1 reviews | Active since Nov 2016

17 Nov 2016, 12:48

Vodacom Account change

<p>I have been trying to change my account from my personal name into my business name. Apparently I am now on their new system and not one of the branches are now able to help me.</p> <p>I now have to drive all the way to Midrand to sort out a simple matter.</p> <p>Trying to get the correct information via telephoine was a 15 minute excersise in frustration through the idiotic automated system.</p> <p>Would like to send Vodacom an invoice for time wasted OR change to anther service provider.</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply17 Nov 2016, 12:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team