Vodacom account blocking

<p>Vodacom over charge my account in Desember. Afer phone calls, sitting driving 760km, sitting for hours at a Vodacom shop to sort this out, Vodacom has credited my account with jyst over R5000.</p> <p>I then had a faulty Sony device with Vodaworld send in. They then let me know i could come and pick-up the device. Were there yesterday to collect. Well greate, they had exchange the unit.</p> <p> </p> <p>Wen i got back home (Lephalale), i pick up the new device uses a Nano-sim. Went to Lephalale Vodacom i found out my account had been block...... the acount is in CREDIT.....</p> <p>I phoned Vodacom account department and the person i talk to, told me that he could see the credit and that it will be fixed in 48hrs. This is were i got cross. This were there fault , NOT MINE. I asked him to talk to his superviser and after holding on for some time, he then told me that his superviser said this will be fixed within 2 to 5 hrs. Well 5 hour passed. Phoned Vodacoms custumer line to get a Sim swap done.....well.....again...</p> <p>The lady told me that this will take 48hrs and not sooner.</p> <p>VODACOM HAS GOT BAD SERVICE.</p> <p>All OK until you have got a problem. Whether it is there fault or yours. BAD, BAD.</p> <p>This were there fault, not mine. They have block my account becauseof them not taking money off from the credit. DAM</p>