Vodacom Account Billing

I received a notification from Vodacom: “The annual price increase will be effective as of 1 April 2024 where there will be an 8% subscription increase for Postpaid contract customers on RED Integrated plans. This means an average increase of 4.6% to your total bill.”

HOWEVER: I received my statement on the 1st of March 2024 with the inflated price of 29% already billed. From R724 to R933 = 28.8% increase, I have 3 months left on my contract. The Upgrade department calls me frequently to sell me a new contract. But when I tell them about my dissatisfaction about the billing… they quickly say “Good bye” so I guess it is Good Bye Vodacom after almost 30 years of loyal support and never missing a payment!