DK
Dalene K

1 reviews | Active since Dec 2015

29 Oct 2024, 09:31

Vodacom account

My mother has been contacted b HP Attorneys saying Vodacom have handed her account over to the said attorneys. We have been trying for over a year to get this information out of Vodacom and they say they cannot help as account handed over. My mother has never had an account with Vodacom. She is on a prepaid sim card. HP Attorneys are now waiting to send a Final Letter of Demand but we have clue what this account is for.

#vodacom #hpattorneys

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Replies (1)
Vodacom
Vodacom's reply29 Oct 2024, 11:16
Official
 Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team