DK
Dalene K
1 reviews | Active since Dec 2015
29 Oct 2024, 09:31
Vodacom account
My mother has been contacted b HP Attorneys saying Vodacom have handed her account over to the said attorneys. We have been trying for over a year to get this information out of Vodacom and they say they cannot help as account handed over. My mother has never had an account with Vodacom. She is on a prepaid sim card. HP Attorneys are now waiting to send a Final Letter of Demand but we have clue what this account is for.
#vodacom #hpattorneys
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Replies (1)Vodacom's replyOfficial
29 Oct 2024, 11:16 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Oct 2024, 11:16
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
