Vodacom Account Assistance

Hi. I have a contract with Vodacom. Due to financial difficulties I asked to cancel the contract. Consultant gave me alternative to catch up the outstanding. Done this, and asked this month to be reinstated to current contract. I noticed now on the Vodacom App that I got billed twice this month for the same package, but only received one time the allocation of the package. I tried to contact them, but Vodacom blocked me to contact them. I would also like to change my number, but no consultant wants to assist me with that. Please get someone to contact me on Hello Peter contact number.