aW
anton W

1 reviews | Active since May 2017

24 Jan 2018, 13:03

vodacom account and vodafone live

I have company phone and received the bill from the company cfo for my phone ( ********** 894) the amount for december 2017 is R4249.11 and for January 2018 the amount R1438.03. there are also charges on for Vodafone life which i can not recall that i have subscribed for. What is strange is that in December when my data was depleted i bought 1gig and was charged R149 as stated on my bill.

The account number is B ********** . Can some one from Vodacom please investigate and revert as a matter of urgency.

0
Replies (1)
Vodacom
Vodacom's reply24 Jan 2018, 13:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team