Vodacom Account and Savanah shop with poor services and treatment

I have made payment of R1500.00 in the wrong account number and requested to be assisted by the store and accounts division by giving prove of payment but their failing me even today since 2023 in September but failing to resolve my query.

I wrote several emails as to request assistance that the funds be transferred to my account but they don't want to assist.

Now unreasonable and unreliable Vodacom listed my names while their failing to resolve my query.

What I need is the money be transferred to my account and be removed from lisiting as is unfairly as was not align to my will