1 reviews | Active since Jun 2017

02 Jun 2017, 15:03

Vodacom account.

<p>I am struggling from Oktober last year to get Vodacom to credit my account. There were ***** on my iPad account and I have phoned I've send emails every month to no avail. The last two months Vodacom promised it will be credited and I've got the mail to prove it and still nothing happened. Vodacom suspends all my lines 8 times a month. I must phone explain the whole scenario over and over again. They unlock just Te be locked again the next day. </p>

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Replies (1)
Vodacom
Vodacom's reply02 Jun 2017, 15:24
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team