SM
Sebatane M
1 reviews | Active since Feb 2022
19 Feb 2022, 22:31
Vodacom Account
I settled my vodacom account in January 2021and converted to prepaid. I am shocked that when I reviewed my credit score it shows that I have a balance of R1800 with Vodacom and I skipped payments. I sent an email asking Vodacom to resolve this problem urgently as it has a negative impact on my financial life and well being. I settled my account; it's been more than a year now that is so unprofessional of the company. Is this how you treat their clients?
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Vodacom's replyOfficial
20 Feb 2022, 09:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Feb 2022, 09:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team