DJvR
Dennis Janse van Rensburg
1 reviews | Active since Apr 2020
16 Mar 2022, 14:14
Vodacom account
I have been billed for an additional calls bundle which I did not ask for. After spending almost an hour on the phone with Vodacom the issue has still not been resolved.
This seems to be an every month occurs as there was an issue with my Vodacom last month as well.
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Vodacom's replyOfficial
16 Mar 2022, 19:44 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Mar 2022, 19:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team