1 reviews | Active since Jul 2017

18 Jul 2017, 12:55

Vodacom account

<p>Vodacom has taken +-R1000 from my account ekstra the last 2 months without my approval. Can I stop my contract? Or must I make a ******** case? </p>

0
Replies (4)
Vodacom
Vodacom's reply18 Jul 2017, 13:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply19 Jul 2017, 08:01
Official

Good day,

As per our e-mail communication, feedback has been provided.

You may review your rating on the Hellopeter website.

Regards,
RM

's update20 Jul 2017, 18:21
Reviewer Update

I will not review my rating until I receive a refund. Bad service.

's update26 Jul 2017, 22:54
Reviewer Update

And I am still waiting for Vodacom to refund me. I will cancel my contract by 04/08/2017 if the refund hasn't been made.