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candace C
1 reviews | Active since Jun 2013
11 Nov 2019, 09:45
Vodacom Accidental insurance
I have accidental insurance on my cellphone number ending with 8011 and i cancelled this with vodacom insurance the begging of July 2019. To this date i am still being billed for something I cancelled, i constantly call then each month to find out why i am being billed, how long does it take vodacom to cancel a service and get to a feedback on my credit???
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Vodacom's replyOfficial
11 Nov 2019, 10:29Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Nov 2019, 10:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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candace C's updateReviewer Update
11 Dec 2019, 19:39I am still waiting for my credit this has not been resolved i will revise my debit order as vodacom is useless and takes them and finrite more rhen 5 ****hs to sort this issue out i want an answer
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candace C's update11 Dec 2019, 19:39
Reviewer Update
I am still waiting for my credit this has not been resolved i will revise my debit order as vodacom is useless and takes them and finrite more rhen 5 ****hs to sort this issue out i want an answer