BC
Braam C

1 reviews | Active since Oct 2012

15 May 2015, 08:03

Vodacom - Absolutely useless

I would like to spend money with them and I can't. I would like to buy a data bundle for a wireless router. They tell me to just phone *111# and get it done - then I must register - speak to the first person - answer a million questions - no sorry I can't - I will transfer you - speak to the next person - answer a million questions - no sorry I can't I will transfer you to the business section - ask me a million questions - no sorry I cant because I don't have this option on my system - one of the previous ladies comes into the call - Dudu just activate the ***** option - OH SORRY - now I understand - OH no I can't - you will have to activate this option by bringing in a company letter head - half an hour later - ok now I would like to take part in your rating system - on this system there is no option for you are ****** useless. I want to spend my money - they have all these options - products on the shelf - I take it and when I get to the pay point they tell me - Sorry we can't sell you this product - we need your mother's permission to sell it to you... If anyone else run their company like this they will be bancrupt within a month - But I suppose VODACOM can do what they

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Replies (1)
Vodacom
Vodacom's reply15 May 2015, 11:40
Official
Hello Braam Coetzee,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team

Best regards,