EK
Elien K

1 reviews | Active since Feb 2022

28 Jan 2026, 18:11

VODACOM ABSOLUTELY TERRIBLE

Wow Vodacom, keeps on with bad service. After Huge arguments, I Signed a Migration of R0, Dec no Migration was charged. Now in January they charge me a R9000 migration fee!!!!! Called customer care, accounts say customer care should assist, Customer care say accounts should assist. And just received a sms saying account will be debited with this ridiculous amount. It is the worst company I have ever had to deal with.

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Replies (1)
Vodacom
Vodacom's reply29 Jan 2026, 07:44
Official
 Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 

Vodacom Consumer Website Team