EK
Elien K
1 reviews | Active since Feb 2022
28 Jan 2026, 18:11
VODACOM ABSOLUTELY TERRIBLE
Wow Vodacom, keeps on with bad service. After Huge arguments, I Signed a Migration of R0, Dec no Migration was charged. Now in January they charge me a R9000 migration fee!!!!! Called customer care, accounts say customer care should assist, Customer care say accounts should assist. And just received a sms saying account will be debited with this ridiculous amount. It is the worst company I have ever had to deal with.
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Replies (1)Vodacom's replyOfficial
29 Jan 2026, 07:44 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Jan 2026, 07:44
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
