Vodacom - absolutely shocking

Once again Vodacom you have done it again!!! I called on 01 March 2020 to cancel all of my contracts. I was ringing from the UK. I spoke to a very helpful gentlemen but got cut off so did not get his name but I did call back and I spoke with Lestego at 12:20. I re she confirmed it was in the system and she would escalate it. I received an sms to say that Ï would receive an SMS and email with my exact cancellation or conversion dates. Until such time, your contract cancellation is not confirmed. (I received this at 12:24) I heard nothing so I called again and spoke to Norman 24 March at 15:00 hours. He confirmed he could see the cancellation was in process and assured me it would be done. I received the same type of SMS at 15:08 and have heard nothing since. I am in the UK and put my new sim in my phone but a friend alerted me that my phone was not disconnected (via my daughter here in the UK) as she tried to call me. I did advise Normal on my last call that I would not be paying any further from end of March as I was no longer in RSA. Well I have just checked my Sim and it is indeed still connected!!! VODACOM CAN YOU NOT UP YOUR GAME!!! I am under NO obligation to continue any contract with you. Not only have they all expired and I did not accept any upgrade but I have given you three calls from the UK (at my expense) to cancel this yet you have the audacity to ignore me because you wish to maintain my phone lines while I dont!!!