1 reviews | Active since Jan 2015
Vodacom - absolutely no customer care
<p>On 9 April 2017, I lodged the following complaint to which I have only received a computer generated reply:</p> <p><br />On 1 April 2017 I upgraded my iPhone 6 to iPhone 7. I done a sync on my computer with a cable and done the same sync to my new iPhone via the cable. Then I noticed that I did not have any data on my wifi, my 5 GB and my 5 GB night owl just disappeared. Now I notice that I even have usage on my wifi after I immediately switched it off. It even seems like I have extra usage on my phone. How is this possible?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hi Georgia
As discussed, please note that this matter has now been resolved.
Regards,
RJ
Hi Georgia
As discussed, please note that this matter has now been resolved.
Regards,
RJ
Hi Georgia
As discussed, please note that this matter has now been resolved.
Regards,
RJ
Hi Georgia
As discussed, please note that this matter has now been resolved.
Regards,
RJ