Vodacom Absolute Worst Service Ever!!!!!!!!

<p>First of all I reviewed Them 2Months ago , They Immediately Contacted me , I spoke to a lady Cassandra About cancelling all my contracts with them (she confirmed It's Done) and then settling my account so this is where the problem is because I keep on paying and they keep billing me for who knows what , not even sure if they themselves know, so eventually she contacts me via email with an amount to settle I pay the amount send through proof of payment and she confirms that the account is now settled and we don't have anything to do with each other anymore... So great I'm happy. A month ago I get contacted saying I'm in arrears with Vodacom and need to pay I then question them on this and give the lady all the information I've got including reference numbers to me and Cassandra's emails , she promises to come back to me on Monday and she never did ..... Again 2 weeks ago I received an SMS saying I owe them money I call the number in the SMS and again explain the whole story and as far as I'm concerned the account is settled again I give her all the reference numbers and all the email addresses of Cassandra who I spoke to and she promises to follow up and come back to me because she can't see any owed money on her system . So fine I let her go waiting for a phone call back . As to date still nothing . Today I received an email saying I owe them 989.89 ... </p> <p>So the amount keeps changing</p> <p>They never call you back </p> <p>The account is according to me settled do what am I getting billed for</p> <p>And no answers from anyone you speak to at Vodacom . </p> <p> </p> <p>Damn fast to sell you a phone contract but absolutely useless when you've cancelled it or need anything from them. </p>