Vodacom absolute inability to resolve a problem

All my cellphones and data accounts have been softlocked by vodacom. The reason i received for this is that i have exceeded my credit limit. Although my credit limit is still more than R1,500 more than my bill so far, vodacom still sees it fit to disconnect a customer with 5 accounts, with a company with more contracts and without any warning whatsoever and not giving me time to rectify the situation before the pho e are switched off, as that would also be far more acceptable if you just give the customer a headsup. In 10 years as a vodacom customer not 1 dt order has not gone through, so this is your claim to be the number 1 in the industry? Absolutely shocking service from a big corporate that cannot resolve simple issues. No one can help me, the only answer i get is that a call has been logged, and i will have to wait it out? Surely this is not acceptable and there should be an ombudsman where one can go to to make sure this doen not happen again to other people. What if there is an emergency and i am not able to call due to vodacom locking my account without proper and just cause, can i call on you to help me then as the only number i can call is the call centre! I even offerred to pay up front and additional just to get the accounts active again as i cannot run my business withou my cellphone! This is really unacceptable, and I think Vodacom should seriously look at their customer service (or lack thereof). My reference number is 1- ********** ********** and all my cell numbers has been softlocked... can someone from vodacom please help me resolve this?