PT
Pieter T
1 reviews | Active since Apr 2019
13 Apr 2022, 11:29
Vodacom above the Consumer Protection Act?
We cancelled a month to month contract with Vodacom two years ago, with the required "reasonable" notice period. The contract amount was less than a R100. Despite cancelling the contract in writing as provided for and specifically allowed for in the Consumer Protection Act, I am now being pursued by Hammond Pole, their Debt collectors for an amount in excess of R2,000.
How can a company like Vodacom show the CPA the middle finger?
Vodacom!! I will not pay, we can go to court. I have all the documents plus recorded telephone calls of more than an hour in total.
You show everybody the middle finger? Your attorneys will be reported to the Legal Practitioner's Council and you at the Consumer Ombud and ICASA.
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
13 Apr 2022, 14:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Apr 2022, 14:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
PT
Pieter T's updateReviewer Update
13 Apr 2022, 15:12So because you posted an automated reply I should feel warm and fussy? Vodacom, you are beyond useless. I have no doubt that I will receive no phone call, nor an email.
PT
Pieter T's update13 Apr 2022, 15:12
Reviewer Update
So because you posted an automated reply I should feel warm and fussy? Vodacom, you are beyond useless. I have no doubt that I will receive no phone call, nor an email.
PT
Pieter T's updateReviewer Update
13 Apr 2022, 17:46Still waiting on your call.
PT
Pieter T's update13 Apr 2022, 17:46
Reviewer Update
Still waiting on your call.
PT
Pieter T's updateReviewer Update
14 Apr 2022, 09:45No contact from Vodacom. Andrew, Patricia and Sandra were just as unhelpful
PT
Pieter T's update14 Apr 2022, 09:45
Reviewer Update
No contact from Vodacom. Andrew, Patricia and Sandra were just as unhelpful