VODACOM about to lose and good customer!

1. I ordered additional bundles and was billed for data bundle, but the bundle was not activated on my account.<br> 2. I complained about ONCE-OFF data bundles charged to my account monthly which were not ordered by myself<br> 3. I complained about Vodacom NOT notifying me via sms or email of depletion of data bundles, despite trying to monitor this using there there IOS app and online/web system... which is never accurate and always displays incorrect information or is down for some reason and therefore Vodacom charged me out rates at R1 per mb and I was billed R10K for JAN '16 and R17K for FEB '16. <br> <br> I telephonically complained about the above on 25 FEB 2016 to Zama Gumede and a consultant still has not contacted me back to date. Previously Zama's service was exceptional, however Zama Gumede has not gotten back to me since the 25 Feb 2016. I sent several emails to [Email Removed] and was ignored.<br> <br> Since i was getting no help from Zama, I decided to log the dispute with the customer contact center on 8 March 2016 and they gave me a reference number: s3 gp02e envb4 , to date there has been no response from Vodacom, dispute sending the reference number to [Email Removed]