NJ
Nomonde J
1 reviews | Active since Dec 2024
19 Nov 2025, 09:12
Vodacom **** about a missed payment on my credit score
I had a contract with Vodacom for years and their payment always went off by debit order on payday. Today when I get my monthly updated credit score it shows i have defaulted on Vodacom contract payment in October which is false, the debit order went off on my account. Vodacom please don't ***** my credit score. I need this removed urgently. I have disputed this with Experian, but while i wait for feedback Vodacom i urge you to urgently remove this on my credit profile. I have never missed payment with you or any creditor.
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Replies (2)
Vodacom's replyOfficial
19 Nov 2025, 09:40Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 Nov 2025, 09:40
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
NJ
Nomonde J's updateReviewer Update
20 Nov 2025, 08:00How soon can I get feedback on this. I need this missed payment removed on my credit profile because I've never missed any payment. The lady that contacted me yesterday did say she can't find any missed payment but is escalating the matter. This false missed payment will affect my future applications.
NJ
Nomonde J's update20 Nov 2025, 08:00
Reviewer Update
How soon can I get feedback on this. I need this missed payment removed on my credit profile because I've never missed any payment. The lady that contacted me yesterday did say she can't find any missed payment but is escalating the matter. This false missed payment will affect my future applications.