NZ
Nolu Z

1 reviews | Active since Jul 2022

27 Jul 2022, 22:17

VODACOM!!!!

Firstly the amount showing on my credit report is incorrect. I approached the business myself to pay the account off, which I did. All I am asking for is my paid up letter from Vodacom. I need that account removed from my ITC. I've called in several times and all they say is, "you'll get it before the end of today" and guess what? Nothing. ALL I AM ASKING FOR FROM VODACOM TO REMOVE THEIR ACCOUNT FROM MY REPORT, UPDATE MY ITC AND SEND ME MY PAID UP LETTER. PLEASE.

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Replies (1)
Vodacom
Vodacom's reply28 Jul 2022, 07:29
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team