GT
Gert T
1 reviews | Active since Feb 2021
11 Feb 2021, 12:13
Vodacom
After 3(three) months of battle to cancel my contracts with Vodacom, it seems that through HELLOPETER it was at last cancelled and I received a credit for the over-payment made for January and February 2021. Vodacom Call-centre is pathetic and they should either fire everyone or send them on a co**** to improve their knowledge how to handle queries. All thanks to Hellopeter.
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Vodacom's replyOfficial
11 Feb 2021, 14:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Feb 2021, 14:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team