TS
Tshwarelo S
1 reviews | Active since Feb 2017
23 Jul 2025, 09:58
Vodacom
Good day
I need assistance on my Vodacom contract,they debited twice on the 27 th of June 2025 an amount of r414.99 and r495.51 to my suprise the other account doesn't belong to me the amount that needs to be clarified as to why and refunded is r414.99
Can Vodacom call me and rectify my enquiry
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Vodacom's replyOfficial
23 Jul 2025, 10:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply23 Jul 2025, 10:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team