RD
Rory D
1 reviews | Active since Apr 2017
19 Feb 2025, 11:48
Vodacom: ***
My cell was hacked yesterday, sim swap, (Whatsapp), and I went to the Vodacom franchise in Plettenberg Bay. A gentleman, Vuyo Nameka assisted me with a sim swap, explained red flagging to me, gave me a six digit password for future problems, and password protected my cell. He was patient, knowledgeable, friendly and stayed on after closing hours 18h00 in order to make sure that all was OK. The franchise manager Liezl was also amazing and went out of her way to assist as well. Thank you so much. Kind Regards, Professor Rory Dunn.
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Vodacom's replyOfficial
19 Feb 2025, 12:00 Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards, Consumer Website Team
Vodacom's reply19 Feb 2025, 12:00
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards, Consumer Website Team