Vodacom

Once again I am sitting with a problem 2nd month in a row.

I have paid my bill in full now it shows on my account that I have made a payment but still my account reflects in arrears I have phoned multiple times and asked them to correct it I was told it will be corrected but still reflects that I haven’t paid.

I can’t do anything on the app it keeps on saying that I need to phone as there is a problem on my account what is the problem if my account is up to date!