RM
Risuna M
1 reviews | Active since Oct 2018
31 Dec 2020, 14:36
Vodacom
Spoke to one of the consultants in the retentions Department by the name of Raymond, who refused to assist in canceling one of the lines my mom has with vodacom. One clueless person, he even refused to give a ref number for the call. Stayed on line line for over an Hour.
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Vodacom's replyOfficial
01 Jan 2021, 10:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Jan 2021, 10:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team