Vodacom

Hi I have trying for months to get money back from vodacom Someone *****ulent opened an account on my name for months I have been complaining to vodacom.I filled in the various documents which I had to verify at the police station Up till today no one from Vodacom has come back to I have phone the help line on numerous occasions but they all gave me the run around I eventually gave up lost more than 3000 rands and to make matters worse when o tried to apply for credit I could not get because it says I am in arrears with my Vodacom account I re iterate that o have never ever opened who had had an Vodacom account My contact details Hoosain Chiecktey *** ***