AN
Aphiwe N
1 reviews | Active since Jul 2022
05 Oct 2022, 18:27
Vodacom
I had a contract at Vodacom long time ago and it's paid up and they gave me a paid up letter but in my credit records it shows that I'm on arears. When I call the legal department they always promising to clear it up and close the account but they didn't close the account and it's affecting my credit record very bad. It's still hanging there. It's tiring and draining phoning them every day saying the same thing over and over again. ššš
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
06 Oct 2022, 08:26 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 Oct 2022, 08:26
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
AN
Aphiwe N's updateReviewer Update
11 Oct 2022, 22:33Vodacom I'm still waiting for the call from you. ā¹ļøā¹ļøā¹ļøā¹ļø
AN
Aphiwe N's update11 Oct 2022, 22:33
Reviewer Update
Vodacom I'm still waiting for the call from you. ā¹ļøā¹ļøā¹ļøā¹ļø
AN
Aphiwe N's updateReviewer Update
11 Oct 2022, 22:35Why do I need to beg you this much for you to resolve my quiry š¤·āļøš¤·āļø.
It's been months now calling your legal department but no help.
It's been months now calling your legal department but no help.
AN
Aphiwe N's update11 Oct 2022, 22:35
Reviewer Update
Why do I need to beg you this much for you to resolve my quiry š¤·āļøš¤·āļø.
It's been months now calling your legal department but no help.
It's been months now calling your legal department but no help.