lL
lauren L

1 reviews | Active since Nov 2016

21 May 2023, 15:23

Vodacom *****.

Vodacom is despicable. My 78 year old father's phone was ****** and he does not have a phone to phone himself and they refuse to cancel his sim card.! Pathetic doesnt even describe this *****ulent company. How dare you deny his daughter the ability to cancel his sim card. With knowing all the security questions possible. You clearly on the side of the *****. Never ever ever have dealings with Vodacom!

0
Replies (3)
Vodacom
Vodacom's reply21 May 2023, 17:01
Official
 
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
lL
lauren L's update21 May 2023, 17:16
Reviewer Update
oh please - thats what you said on Facebook as well................STILL waiting!!!! Vodacom is a waste of time.
lL
lauren L's update21 May 2023, 17:17
Reviewer Update
on what number will you be contacting us - the one that was ******... so you can high five the *****... as you most certainly NOT on the side of the customer!!!