LM
Les M

1 reviews | Active since Apr 2018

05 Dec 2019, 22:00

VODACOM

RE CELL NO ***

ON FRIDAY 31 November went to Vodacom Eastgate to do an upgrade on the number above Received new phone together with tablet New contract was for 20gb per month and an extra 20 gb for December. To date the upgrade has not been done. Numerous visits to the store and still nothing. Dealt with lady Joyce and store manager Prof. Prof was supposed to call me back. Have received no response. When try call store on this number *** goes to a message. Contacted helpline on 135 no upgrade reflected

Please assist

Les Milner

Leslie Milner Consultancy GIA Diamond Graduate The Paragon 2, 2nd floor, 2E 1 Kramer Rd Bedfordview 2007 +***

0
Replies (1)
Vodacom
Vodacom's reply06 Dec 2019, 07:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team