AB
Anton B

1 reviews | Active since Oct 2024

10 Feb 2025, 15:40

Vodacom

EC-1U7O-3E47CB / *** Vodacom Freudianly open an contract on someone else name without FICA the person. They deduct money from my account without my permission monthly from my account to pay someone else's phone contract.

It is imposable to contact them without a Vodacom No.

On various occasions I visited the Vodacom store and a case of ***** was logged.

The nr of the case is above. I do not receive any feedback or correspondence from Vodacom

Where do I report this. Vodacom is suppose to be FIC compliant.

Vodacom is cruel, and a bully. For more than 2 years I try to stop this,

What is the no of Vodacom CEO !!!!

0
Replies (1)
Vodacom
Vodacom's reply11 Feb 2025, 08:04
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team