HP
Henry P
1 reviews | Active since Jan 2017
26 Jan 2022, 20:52
Vodacom
I received an sms stating "Your WIG for 4UP has been activated." I have not subscribed to anything at all, So I am not sure what this is. It is useless to contact Vodacom via their phone app or chatbot. The one does not answer, the other does not understand. So here I am with something that is probably going to cost me an arm and a leg and no way to contact Vodacom, except drive the 50 km's to the Vodashop and back. Why do we then have an app???
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Vodacom's replyOfficial
27 Jan 2022, 07:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Jan 2022, 07:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team