AG
AAAA G
1 reviews | Active since Sept 2014
09 Jun 2020, 11:31
Vodacom
I have phoned Vodacom over and over and since yesterday 08/06/2020 my phone and my daughter's phone have been cut off. I phoned again and spoke to Keneiloe how told me that your numbers have been DELETED. Really. How can Vodacom just delete a number that we use for year and years. I urgently need assistance on this matter please.
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Replies (2)
Vodacom's replyOfficial
09 Jun 2020, 14:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Jun 2020, 14:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
AG
AAAA G's updateReviewer Update
11 Jun 2020, 06:04I have phoned Vodacom over and over and since yesterday 08/06/2020 my phone and my daughter's phone have been cut off. I phoned again and spoke to Keneiloe how told me that your numbers have been DELETED. Really. How can Vodacom just delete a number that we use for year and years.
I urgently need assistance on this matter please. It's been two days with no reply from vodacom and now I'm losing income because all my clients have my number that was deleted from vodacom. Vodacom did not even let me know that they deleting my number. There customer care is terrible and useless!!!!!!!!!!
I urgently need assistance on this matter please. It's been two days with no reply from vodacom and now I'm losing income because all my clients have my number that was deleted from vodacom. Vodacom did not even let me know that they deleting my number. There customer care is terrible and useless!!!!!!!!!!
AG
AAAA G's update11 Jun 2020, 06:04
Reviewer Update
I have phoned Vodacom over and over and since yesterday 08/06/2020 my phone and my daughter's phone have been cut off. I phoned again and spoke to Keneiloe how told me that your numbers have been DELETED. Really. How can Vodacom just delete a number that we use for year and years.
I urgently need assistance on this matter please. It's been two days with no reply from vodacom and now I'm losing income because all my clients have my number that was deleted from vodacom. Vodacom did not even let me know that they deleting my number. There customer care is terrible and useless!!!!!!!!!!
I urgently need assistance on this matter please. It's been two days with no reply from vodacom and now I'm losing income because all my clients have my number that was deleted from vodacom. Vodacom did not even let me know that they deleting my number. There customer care is terrible and useless!!!!!!!!!!