CP
Catherine P
1 reviews | Active since Sept 2021
05 Nov 2021, 12:42
Vodacom
I am absolutely disgusted in Vodacom. My Husband paid his account on the 27th of October and they disconnected our services on the 28th. After Alot of calls we got our services connected again accept our Fibre line. After hours of calls to them they connected it, the next day disconnected it again. We have sent our proof of payment 7 times and hours of phone calls to Vodacom and the legal department and our line is still disconnected. Worst possible network ever. 😡. It's been days of trying and it seems like no one knows how to do their job.
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Replies (1)Vodacom's replyOfficial
05 Nov 2021, 14:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Nov 2021, 14:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
