Vodacom *****

Item: Vodacom
Rating: 1
Author: Felicity H

Vodacom has *****ulently put someone else's device on my account and are now demanding payment despite the fact that I have twice registered a ***** case with them. This has been going on since April15th. They don't even acknowledge emails. I doubt they even read them. I will never trust Vodacom again and never again have an account with them.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

04 Jul 2024, 14:06

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply04 Jul 2024, 14:06

Official