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nicole M
1 reviews | Active since Nov 2014
30 Jun 2022, 16:45
Vodacom a waste of time
I have a business contract with vodacom , they cancelled my insurance without me knowing or requesting , they persistent that they are right, my contract amounts to roughly R2500 a month but the reality is you still get **** service . I would not recommend vodacom to anyone they expensive, don't know about service delivery and don't inform you that if you migrate higher there is a cost to downgrade which they give you thousands of Rands of billing to downgrade. Do yourself a favor and find an alternative network. If you get one let me know
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Replies (1)Vodacom's replyOfficial
01 Jul 2022, 08:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Jul 2022, 08:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
