Vodacom a true mess
Went into the Vodacom Key West 3 times trying to get a simple contract with the new S23 ultra. The sales man Brian what a true joke! For now 3 weeks he has messed up this contract. Not remembering he had given us this new phone to now changing the cell numbers on it instead of porting the old number. He is a TRUE EMBARESSMENT. I cannot and will not have a contract with a new number that none of my business partners know. The contract will now have to be canceled and will drive all the way tomorrow to do this.
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Vodacom's replyOfficial
26 Feb 2023, 11:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply26 Feb 2023, 11:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team