Vodacom a Travesty in Communication

Vodacom's core business is selling communication but it would appear that their communication with their clients is almost non existent ! This is only upstaged by their levels of inefficiency !

Here is our Story : In July 2017 our Company was totally dissatisfied with the quality of service we were receiving from Vodacom and tried to cancel our contract with immediate effect ! The reasons were many but the cherry on top was when our internet service went down and remained that way for 6 weeks before it was finally restored. We have on file hundreds of mails requesting assistance but to no avail ! The damage to our business as a result of this has been devastating, and to date the problem is still not resolved. The equipment has not been uplifted, we are still being billed for a service that does not exist and a deposit of R20 000 seems to have vanished .

NO ONE IS ACCOUNTABLE !!