PS
Phakama S

1 reviews | Active since Dec 2018

21 Dec 2018, 08:02

Vodacom a *****

Vodacom is a ***** when it comes to airtime. Vodacom has been *****ing my airtime by open bing my number to subscriptions that am not even aware of, when I called them and enquire abt my airtime going missing they told me the are subscriptions linked to my airtime however they can disconnect my number from them and lock it from these subscriptions, my question is who open my number to them if they can block and lock my number from them clearly if they can do that they are the ones opening these subscriptions..

0
Replies (2)
Vodacom
Vodacom's reply21 Dec 2018, 08:19
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team        

Best regards,

Vodacom
Vodacom's reply21 Dec 2018, 10:08
Official
 Dear Phakama 

Thank you for taking my call. As per our telephonic conversation I have advised accordingly with regards to your query. 

Have a great day further 

Vodacom Consumer Website Team 

Best regards,