TS
Tobie S

1 reviews | Active since Jun 2016

13 Oct 2016, 08:28

Vodacom - a sly way of making money!

<p>If you have a Vodacom data contract, be aware! If you set a limit on your data usage, Vodacom sends an SMS when you reach your limit - take note - TO YOUR MODEM SIM! Who reads that? How are you supposed to see it, specially if that sim is in a router? If only they sent these messages to a mobile number of your choice (or your main Vodacom cell number) then it would have served a purpose TO YOU! At the moment is only covers their butts and no-one else's! </p>

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Replies (1)
Vodacom
Vodacom's reply13 Oct 2016, 09:47
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team