jS
john S
1 reviews | Active since Mar 2026
02 Mar 2026, 16:38
vodacom: a service provider not to be trusted
24 month contract price has changed twice in the contract period .What is the point in having a contract when Vodacom increases what ever they like?
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
03 Mar 2026, 07:40Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Mar 2026, 07:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
jS
john S's updateReviewer Update
30 Mar 2026, 12:43you mentioned:
" Kindly be advised that a consultant will make contact with you in due course to assist with your query. "
I AM STILL WAITING TO BE CONTACTED! SINCE 2 MARCH AS PROMISED
" Kindly be advised that a consultant will make contact with you in due course to assist with your query. "
I AM STILL WAITING TO BE CONTACTED! SINCE 2 MARCH AS PROMISED
jS
john S's update30 Mar 2026, 12:43
Reviewer Update
you mentioned:
" Kindly be advised that a consultant will make contact with you in due course to assist with your query. "
I AM STILL WAITING TO BE CONTACTED! SINCE 2 MARCH AS PROMISED
" Kindly be advised that a consultant will make contact with you in due course to assist with your query. "
I AM STILL WAITING TO BE CONTACTED! SINCE 2 MARCH AS PROMISED
Vodacom's replyOfficial
31 Mar 2026, 16:03Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your query was escalated to the relevant department and based on the feedback received, contact was made and feedback provided.
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your query was escalated to the relevant department and based on the feedback received, contact was made and feedback provided.
Regards
Consumer Website Team
Vodacom's reply31 Mar 2026, 16:03
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your query was escalated to the relevant department and based on the feedback received, contact was made and feedback provided.
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your query was escalated to the relevant department and based on the feedback received, contact was made and feedback provided.
Regards
Consumer Website Team