1 reviews | Active since Jan 2017

08 May 2021, 11:33

VODACOM A SECOND USER COMPANY

It is absolutely ridiculous that when you sign up for a contract you don't get a fresh unused number, you get a used number that belonged to somebody else, the last month I have received phone call calls from collection agents asking me for the person that had the number prior to me, I get sms's and that are not for me. This is unacceptable one pays for a new service and get given a used service. I cannot even use the voicemail because it has been pass-worded and no its not 1234 or 1111 or 12345 or 11111.

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Replies (1)
Vodacom
Vodacom's reply08 May 2021, 15:40
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team