VODACOM A SECOND USER COMPANY
It is absolutely ridiculous that when you sign up for a contract you don't get a fresh unused number, you get a used number that belonged to somebody else, the last month I have received phone call calls from collection agents asking me for the person that had the number prior to me, I get sms's and that are not for me. This is unacceptable one pays for a new service and get given a used service. I cannot even use the voicemail because it has been pass-worded and no its not 1234 or 1111 or 12345 or 11111.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
08 May 2021, 15:40 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 May 2021, 15:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
