AM
Amanda M
1 reviews | Active since May 2014
28 Mar 2023, 10:01
Vodacom a ******* of note!
I have been double billed for Vodacom insurance despite being told that the first three months of my insurance would be free. I called your call center only to be tossed around between sales and insurance departments.
Secondly, my fiber line has been migrated to whatever without my consent and now I pay a higher premium that’s almost double what I subscribed to! That is *******!
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Replies (1)Vodacom's replyOfficial
28 Mar 2023, 11:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Mar 2023, 11:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
