AM
Amanda M

1 reviews | Active since May 2014

28 Mar 2023, 10:01

Vodacom a ******* of note!

I have been double billed for Vodacom insurance despite being told that the first three months of my insurance would be free. I called your call center only to be tossed around between sales and insurance departments.

Secondly, my fiber line has been migrated to whatever without my consent and now I pay a higher premium that’s almost double what I subscribed to! That is *******!

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Replies (1)
Vodacom
Vodacom's reply28 Mar 2023, 11:26
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team