Vodacom a ****
I have been fighting vodacom to substantiate the invoice amount but they failed to assist. I pay the amount, after 9 months of being tossed pillar to post but I am told I still owe. I lost 3gigs of data within a minute - there’s no data record of where it went , they don’t want to go refund me because I owe and my device has a problem. Like really????
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Vodacom's replyOfficial
26 Jul 2022, 07:48 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Jul 2022, 07:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team