Vodacom A *******!!!

VODACOM A *******!!!

Good evening,

Thank you for your email and the attached letter.

Please note that I was listed in error by Vodacom , my contract was cancelled in May 2020 already , and your accounts department did not update their records as confirmed by them.

Please rectify same with Experian to remove the red flag and any history of me being arrears as this not true nor correct. This has had a negative effect on my credit profile and I would appreciate that this be dealt with as soon as possible.

I urgently await your response.

Kind regards, Rayana

This was my email to them, no one bothered to contact me, I call in only to be informed I must call collections who asks my cell no be entered for them to help me..oh wait they do not recognise the no and the call ends, I call customer care who says they can't help me,what am I to do, they mistakenly put my account in arrears and then red flag me, I want this issue resolved and thus us the only way I can get help