Vodacom a *******

<p>i was charged over R6000 for my cell phone account. I reported this on the 1s may 2016 and was given a ref number 1- ********** 853 and was told that someone would call me within 48 hours to sort this out. After calling them more than 20 times no one has ever called me. Someone from the accounts dept called me to tell me to pay the amount that is not in dispute which was my DATA which I did. I called vodacom on the 8th July 2016 and asked them what was being done re my account and was told I would be contacted today the 9th July 2016 no one called me and now my service has been suspended. It is impossible to resolve this issue though the call centers and I challenge the CEO to call the call center and TRY and resolve this issue via their useless call center staff. I have 3 contracts with vodacom for the last 20 years and have NEVER missed a payment. No one ever comes back to me. Please could you see if this issue can be resolved regards Ronnie Kaplan ********** 719</p>