1 reviews | Active since May 2016
Vodacom a *******
<p>An upgrade was done and now Vodacom is charging an additional amount for my dual sim which was alwasy on my account for over 4 years. I logged a query two weeks ago and was told it will be resolved. This mornign i receive an sms saying its sorted and when checked its still the same !!!!</p> <p> </p> <p>Honestly i feel Vodacom is not interested in having me as their client who has been with them for over 20 years... Simple stuff cant be resolved and each time i need to call to try and get a consultant who is competant enough to assist.</p> <p> </p> <p>If it cant be reoslved please cancel both my contracts immediately as there are better service providers out in the market</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
