Vodacom - a polling service

I am trying to dispute the amount that vodacom want to debit from my account on the 25th of October. I try calling the help line at *** but get ping ponged around the call centre each person telling me another story.

The number i have now was in my mothers name an debated in September but i receive an statement that will debate my account for september and October.

My family has been with vodacom for 15 years

Guys think twice when choosing vodacom as there after sales service is a polling